View the Details of a Form Submission

 

About

Clicking on the link in the Reference # column of the Results table of a Form Submissions page will display information about the submission, as well as the data that was collected in it.

 

View Version History

If a form submission has gone through a workflow (it was dispatched then submitted, or was edited) it will have previous versions.  Read more about form submission versioning.

  1. Select the dropdown menu beside the reference number at the top.
  2. Select Version History. 

 

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Download the Data in a Document

Download the data from the form submission through one of the documents that has been attached to the form as a "Document Available for Download."  Read more about documents. 

  1. Select the dropdown menu beside the reference number at the top.
  2. Select one of the available documents.
  3. The document will download. 

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Perform Other Actions on a Submission

  1. Select the dropdown menu beside the reference number at the top.
  2. Select the desired option from the list.

Options

  • Test DREL: This option allows you to test out Data Record Expression Language against real data from the submitted form.
  • Download All Attachments: This option allows you to download all the attachments associated with the submitted form in a single .zip file.
  • Re-process Upload: This option will re-run the server's processing of the form data.  This is not typically done, but can be used if a processing step (the steps listed before data destinations execute) has failed.
  • Re-execute all executions: this will re-execute each data destination linked to the form, and is typically only used if a data destination execution has failed (and the cause remedied).  Note that data destinations that did execute successfully the first time will still be run again, which may cause duplicate documents to be sent to the destination.
  • Delete option is available for Administrators, but not for Pronto Users.  This will remove the form submission from the ProntoForms system and is a permanent action.

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Processing Details

The processing table shows details on all of the different steps that happened to the submission.  If something went wrong with the submission it's a helpful tool to spot exactly what happened.



Standard Processing Steps:

  • Save Data:  Saves the data to the web portal.  The subsequent steps will not be completed if "Save Data" fails.   Contact our support team if this step fails.
  • Resolve Geo Address: Will be skipped if no geo location was collected by the device and attached to the form.
  • Process Images: reading of images collected with the form.  Will be skipped if no images are attached.  If this step fails, the subsequent steps can still process.
  • Data Destination: A new row will be listed for each data destination linked to the form.  If one data destination execution fails, the others can still execute.  

Processing Status

check.jpg - The step has been successfully processed.

cross-circle.png  - The step has failed.  See details for more information.  

SKIP.png - The step has been skipped.  This usually happens because the step is not applicable.

    • The "Process Images" step will be skipped if there are no images in the form.

    • A Data Destination execution will be skipped if the submission does not meet the destination's conditions. 

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Workflow Steps

If the form was created by a dispatch from another form, or if this form created new dispatches as of a result of being submitted, you can view the relationships here.  Click through to the submission listed to view the details. 

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Dispatch Metadata

If the submission was dispatched with notes, a priority, due date/time, or location assigned, this information will be listed.

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View Submission Data

The full data from the form submission will be listed, with the answers listed in the appropriate pages and sections.

 

If an answer was edited and changed from a previous version of the submission, there will be an Edited marker beside it.

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