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Scheduled Maintenance Sunday, April 27 07:00 - 12:00 EDT

Comments

5 comments

  • Mike Sunderland

    I see forms showing up as uploaded but not processed on the Pronto side....also no sent from device date..very concerning at this point with no communications from Pronto Team.

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  • GlennMC

    We experienced some issues following the maintenance period today which delayed the processing of data destinations.   This will have delayed the processing of document generation (PDF) and transmission of notifications and documents to their destinations.

    These issues were resolved at approximately 20:00 EDT (UTC -4).  The backlog of data destinations has since been cleared.  If you still have not received your form submissions to your data destinations, please contact support.

    We apologize for any inconvenience.

    The ProntoForms Team

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  • Korby Bourne

    Forms submitting now, however data destinations not working.  Email or Dropbox destinations are not working, poor planning to complete maintenance with all support offices closed and trouble ticket system not being monitored.

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  • Lance Chinen

    Same issue as Mike Sunderland.  I have forms submitted and not processed on the Pronto side.

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  • Clint Sonnier

    It's 3:24 EDT and I'm still experiencing issues with form submittal. 

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