How do I change my ProntoForms username?



Pronto Admins can update the user information, including the username, of all users on their team.  These changes are made through the web portal at

Note: Mobile-only users and Users cannot change their usernames and must contact an Administrator to request a username change.




Update Username 

  1. From the Users & Groups drop-down in the main menu, mouse over "List Users."

  2. Select the desired user that you wish to edit. This will bring up that user's profile.

  3. From the drop-down menu beside the current username, select Update.


  4. Update the username in the Account tab.

  5. After applying the desired changes, click the update.jpg button.

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