(Please note that older articles might not render correctly in mobile view.)
Pronto Admins can update the user information, including the username, of all users on their team. These changes are made through the web portal at http://live.prontoforms.com.
Note: Mobile-only users and Users cannot change their usernames and must contact an Administrator to request a username change.
From the Users & Groups drop-down in the main menu, mouse over "List Users."
Select the desired user that you wish to edit. This will bring up that user's profile.
From the drop-down menu beside the current username, select Update.
Update the username in the Account tab.
- After applying the desired changes, click the button.