Early this morning Eastern time, we had a service interruption that was resolved at approximately 05:30 am Eastern.
The Prontoforms servers were unavailable causing such issues as not able to login, dispatching failing , etc.
The issue was investigated by the server team and found to be a scripting failure causing issues with load balancing.
This has now been resolved and all operations should be back to normal.
We apologize for any problems or inconveniences this may have caused.
Thank you for using Prontoforms.