Enforce a Device Passcode

 

 

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Enhance the security of the ProntoForms app by configuring a device level, or app level Passcode Lock. 

Device Level Passcode Lock 

ProntoForms account administrators can enforce a device level passcode on a per team basis. To leverage a device's native operating system encryption, you must implement a passcode on iOS and Android devices. For Windows 10 devices, consider Microsoft’s BitLocker, or other, similar tools.

To enable this feature:

  1. Once logged into the ProntoForms portal as a ProntoForms admin, navigate to your Team Settings and select Mobile Device.
  2. Mouse over the Device Settings menu and select Edit Device Settings.
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  3. Click on Mobile users must use a device passcode to access forms, then select Update.
  4. Mobile users without a passcode lock will be prompted to set a passcode the next time they attempt to access forms.

Note: A passcode requirement may already be enforced by your Mobile Device Management (MDM) system. If this is the case, enabling this feature will have no further impact on your users, unless the MDM based requirement is removed, in which case the ProntoForms device level passcode requirement will force users to set a passcode. If this feature is enabled by accident and then disabled, mobile users must set a passcode and then remove it after reconciling the ProntoForms app. 

App Level Passcode Lock

In addition to applying a device level passcode lock, you may elect to apply an app level passcode, enabled on a per user basis. With this setting enabled, when the ProntoForms app is accessed on a mobile device (whether the app is freshly started, or the already-open app is accessed after the screen has powered off), the user will be prompted for a app specific passcode to unlock ProntoForms. The passcode must be entered correctly before the user can continue using ProntoForms, ensuring that there is no unauthorized use of the app or access to sensitive information.

Passcode Lock on iOS Devices

From the home screen of the ProntoForms iOS app, access the Settings menu by tapping the Gear Icon in the bottom right corner of the home screen. 

 2017-03-21-ios7-7-SettingsHighlight.png

 

To enable a passcode lock: 

  1. Once in the settings screen, select Security Settings
  2. Select Passcode Lock under the Other Settings header. 
  3. Select Turn Passcode On.  You will be prompted to set a four-digit numeric passcode.
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The other passcode options are:

  • Disable the passcode lock: Under Passcode Lock, select Turn Passcode Off Correct entry of the current passcode is required.
  • To change the passcode: Under Passcode Lock select Change Passcode.  Correct entry of the current passcode is required.
  • Erase Data for extra security: Under Passcode Lock, select Erase Data. This will clear all content in the ProntoForms app after 10 failed passcode entry attempts; form definitions, the inbox, outbox and drafts will be wiped, settings will be reset and the user will be logged out.  If the phone is wiped, it cannot be un-wiped.

You can also use Apple Touch ID or Face ID if your device allows it.  Follow the steps to set up a passcode, then a new option will be visible:

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Passcode Lock on Android Devices

In the Android app, ProntoForms Settings can be accessed by tapping the gear icon on the Home screen, or by the side-navigation from any of the boxes.

2017-03-21-Android6-8-SettingsLoc01.png 2017-03-21-Android6-8-SettingsLoc02.png


To enable a passcode lock:

  1. In the settings screen, select Advanced
  2. Under the Security Settings  header, select Passcode Lock.
  3. To enable a passcode lock, tap on the checkbox.
  4.  Create a numeric passcode of unlimited length. 

   

 Settings_Screen.png   2015-10-16_09.44.24.png      enter_a_passcode_keypad.png  

 

The other passcode options are: 

  • Disable the passcode lock: Under Passcode Lock, select Turn Passcode Off Correct entry of the current passcode is required.
  • To change the passcode: Under Passcode Lock select Change Passcode.  Correct entry of the current passcode is required.
  • Erase Data for extra security: Under Passcode Lock, select Erase Data. This will clear all content in the ProntoForms app after 10 failed passcode entry attempts; form definitions, the inbox, outbox and drafts will be wiped, settings will be reset and the user will be logged out. If the phone is wiped, it cannot be un-wiped.

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