How-To: Ensure users do not submit forms without filling all required questions

 

Note: As of November 2018, you will be unable to create new V1 forms. All new forms must be built in the V2 Form Builder, which is available to all ProntoForms customers (view our FAQ here) For more information on how to enable V2 forms, please read: Enabling Access to V2 Forms.  

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Mobile app users sometimes skip pages by accident. This can be prevented by using the Always submit page data option. This option always sends the data from the page, even if the user never went to that page. This makes the app check for any required questions on the page and will trigger an error message if users have missed required questions.

 

Always Submit Page Data

You can enable Always submit data from this page (unless ignored by conditional logic) for any or all pages in a form. This prevents users from skipping pages and submitting the form without required information. To enable this option, follow these instructions:

  1. Navigate to the form you would like to edit, and select Edit Form.
  2. In the Form Builder, select the desired page, and select Edit from the menu next to the page name. This will take you to Page Information.


  3. In Page Information, under General Information, select Always submit data from this page (unless ignored by conditional logic), then select Save from the bottom of that page. Please note: At least one question on the specified page must be a required question, and cannot have an initial start value or be pre-filled.
    2018-10-29-RequiredPage.png

  4. Select Save and Deploy from the top navigation bar.

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Always Submit Page Data (Classic Form Builder)

Please note, as of November 2018, you will be unable to create new V1 forms. The instructions below are specific to the V1 form builder.

You can enable Always submit page data for any or all pages in a form. This prevents users from bypassing pages and submitting the form without required information. To enable this option, follow these instructions:

  1. In the web portal, navigate to the form you would like to make changes to.
  2. Click Edit Form.

    edit_form.png

  3. Enter the Pages & Questions tab.

    work_order_form_pages_and_questions.png

  4. Hover over the desired page of the form and select Properties.

    page_name_edit.png

  5. Check Always submit page data, even when the page was not visited

    Note: At least one question on the specified page must be a required question, and cannot have an initial start value or be pre-filled.

    Index_Always.png

  6. Click OK, and then Save and Deploy to save changes.

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