Enable Data Passthrough on Forms



ProntoForms allows for the configuration of Data Passthrough on a per form basis. Data Passthrough limits storage of form submission data to temporary, encrypted storage. Application code actively deletes the submission data from temporary storage after successful processing of a submission (i.e. no failed destinations). In the case where a destination has failed to execute, data will be deleted from temporary storage between 24 and 48 hours from upload.

It is highly recommended for users of this feature to configure a redundant data destination to help safeguard against loss of data. This data destination should ideally route data to a different location, allowing you to back up your data if there is an issue or outage with the main service you are routing your data to. If there is an issue in the submission processing, the data is held for up to 48 hours. There will be a limited number of automatic re-executions before the data is deleted. If an issue with your data destination is not resolved within 24 hours, your data may be lost.

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Enable Data Passthrough

To enable data record passthrough:

    1. Select the form you need and click on the Edit Form button.
    2. Click on the Settings tab.
    3. Under Advanced Properties, select the 'Enable data record passthrough' option. Note: You will be unable to use this feature without two destinations attached to the form.

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Incompatible Features

If you are using Passthrough on your data, you cannot use the following features:

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