(Please note that older articles might not render correctly in mobile view.)
"Error: Data Record Processor Execution Failed" is caused by a data destination (cloud service, email location, etc.) failing to process a form submission.
If a data destination execution has failed, there will be a beside the record name in the web portal. To view, select Data in the Data & Analytics tab in the web portal.
Note: This error message is often followed by a more detailed explanation in the web portal.
How do I fix it?
There are a couple things that might cause this error:
If these are not the cause of the error, there are a couple more ways to troubleshoot the issue:
- Wait for Automatic Re-Execution: The ProntoForms server will automatically re-attempt form submission processing if it fails.
- Manually Re-Execute: A re-execution can be initiated manually through ProntoForms the web administration.