JSON Documents



Output data from your submitted forms in a JSON format, perfect for integration with your backend system.  There are different options for structuring and customizing your JSON format.

JSON documents can be sent to cloud and enterprise services, web services, and more.  A number of document types are available, and multiple documents can be sent with a single form submission.  Read more about documents here.




Create the document, select  JSON as the document type,  then follow the instructions below.



Document Basics


Give the document a unique name. Optionally provide a description.


This is the name of the file that will be sent through data destinations.  

  • Use Data Record Expression Language to reference answers in your forms.
  • Static text can also be included.
  • For example, %r -- %a[Customer Name] would name the file like "20140812-180001002  -- John Smith."


  • Some data destinations will overwrite files with duplicate names.  Make sure file names are unique by including one or more of:
    • %r - the submission's reference number -- e.g. 20140920-1815562464
    • %r[id] - the submission's ID - e.g. 1815562464
    • %t - the time the form was submitted

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Document Timezone Source

Choose a document time zone source. This is the time zone for all dates and times in your document.

  • Team Preference Setting: Will use the time zone chosen for the team
  • Data Record: Will use the time zone the form submission is made from (as chosen on the mobile device).
  • Custom: Choose a time zone.


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Auto-Link new forms to this document

Selecting this option will add the document as an "Additional Document" to forms created or imported after this option is set.  Submissions made against these forms will be downloadable in this document format from the "Data" tab of the portal.


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JSON Document Configuration

Embed attachments within the Data Record Document 

This will include the attachment "bytes" property, which is necessary if you need to use the images collected at any point.

Input XML Format

Control how your data is structured.  Choose Standard or "Labels as Node Names."  Read more about these options.



Image Compression Ratio

Enter a value between 0 and 1 to compress images embedded in this document. Compression will reduce the size of the document, at the cost of image quality. 0 is competely compressed, 1 is no compression.

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Wrapping JSON Options

If your downstream service requires that JSON documents be wrapped in either a JSON object or array, select the appropriate option. This may happen if the endpoint is not built by you, and may have requirements for the incoming data that ProntoForms does not adhere to without these wrappers. An example of this is the Salesforce Apex Data Destination.


Example Wrapped Outputs 

JSON Object = on, JSON Array = off
"<JSON Object Name>" : {
{ <data record json> }
JSON Object = off, JSON Array = on
{ <data record json> }
JSON Object = on, JSON Array = on
"<JSON Object Name>" : { [
{ <data record json> }
] }
JSON Object = off, JSON Array = off
{ <data record json> }


When set up is complete, press "Create."  Link the document to a form in order to use it. 


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