Turn Off Push Notifications for Select Actions



Administrators making changes in the web portal generate many push notifications to mobile users. Some mobile users may find this undesirable. Administrators can check the "Suppress Push Notifications for this Action" option on some actions. These action-specific settings will override FormSpace and Team push notification settings.


Suppressing Push Notifications on Specific Actions

Administrators can suppress push notifications for certain actions in the web portal. This gives administrators the ability to make a series of changes without notifying users until the end. This option is available for the following actions:

  • Editing, copying, or merging a data source.
  • Adding or editing a form image.
  • Copying or moving a form.
  1. Finish edits to the item.
  2. Check the box next to Suppress Push message notification to users for this action at the bottom of the page.
  3. Click on Update at the bottom of the page to save your changes.

The option to suppress push messages has also been added to the REST API call for Updating a Data Source (Lookup).


Suppress Push Notifications after a Data Source Fetch

Some data sources that fetch data on a schedule will send a push notification on every fetch. If it is not essential that users get the updated data source immediately, you can turn off push notifications for that specific data source.

  1. Mouse over the Manage Forms tab. If the team has multiple FormSpaces, confirm that you are in the desired FormSpace, and select Data Sources
  2. Select the desired data source from the list by clicking on its name.
  3. To update the data source settings, mouse over the data source name and click Edit


  4. To turn off push notifications for the data source, click on the Data Retrieval and Format tab and uncheck the "Push updates to devices after a fetch" option.

  5. Click on Update at the bottom of the page to save your changes.

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Form Builder Push Notification Controls

Push notifications are sent whenever an administrator saves changes to a form in the Form Builder if the mobile user has "Can Submit" permissions on that form. Administrators can use FormSpaces and user permissions to limit push notifications when testing new forms. However, they may still want to suppress push notifications when working on active forms.

  1. Finish editing the desired form.
  2. Click on Save and Deploy Form.
  3. Check the box next to Suppress the push message notification of this action.
  4. Click on Deploy Form.

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