Session Length

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About

After authenticating to the ProntoForms web portal or the ProntoForms mobile app, users can stay logged in without activity for a designated amount of time before being forced to re-authenticate.

 

Session Length

Mobile App Session Length

After authenticating to the iOS, Android, or Windows 10 app, users can stay logged in without activity for this amount of time before being forced to re-authenticate. Setting Maximum Length to No Expiry will allow users to remain authenticated indefinitely, and will not force them to re-login to the app

  • Minimum Length: 15 minutes
  • Maximum Length: No expiry

Device_Session_Length.png

 

Web Admin Portal Session Length

Portal session length controls how long a period of inactivity a users will be signed in on the web portal until they are forced to re-authenticate.  Because web portal access entails access to more privileges and data, the maximum session length is 2 weeks. 

  • Minimum Length: 15 minutes
  • Maximum Length: 2 weeks

 Portal_Session_Length.png

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Set Up Session Length

  1. Hover over your username and select Team Settings
    Team Settings.png

  2. Under the Security Settings tab, select the Session Length for both devices and the portal.
    session_length.png

  3. Click Update to save changes. 
    Update.png

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