(Please note that older articles might not render correctly in mobile view.)
Information Labels are static text labels that can be added to your Forms to display information. They are used to show static text, such as instructions, terms and conditions, or other messages to your users.
Note: Information fields can hold a maximum of 4000 characters. For text exceeding this limit, either use multiple information fields, or set up question help.
Below is an example of an Information Label question on an iOS device:
In the Form Builder, the Information Label question appears as shown below:
The Question Edit screen for the Information Label question type has three tabs: General, Properties, and Help Options. This article will go through each of the tabs.
The Unique ID is the reference for the question. For more information on Unique IDs, read: Overview: Unique IDs. It can either be auto-generated based on the question text, or customized.
Restrictions control how your mobile users interact with a question. They can be set on the question itself, or controlled by Conditional Logic.
|Required||Read-Only||Hidden on Device||Hidden in Reports|
|Information Label||✘ *||✓ *||✓||✓|
* The Information Label question type is automatically set to "answered" and Read-Only. You cannot change either setting.
The Properties tab for the Information Label question type allows you to set whether the question and page are always shown in downstream workflows such as documents or reports.
Adding "Help" content to forms gives mobile users access to support and other resources out in the field. Help content is available to users through a button embedded beside a question. Any question in the form can include a link to Youtube videos, web pages, or HTML-formatted work instructions.
For more information on Help Content, please read: V2 Forms: Adding Help Content to Questions
Forms are frequently configured to hide pages with no answers on documents and reports. Pages that contain only Information and Resource Image questions are hidden by default. For more information about how to override the document and form-level settings for a particular question, see the topic Ensure information questions are always shown on documents.