Question Type: Information Label

 

About

Information Labels are static text labels that can be added to your Forms to display information.  They are used to show static text, such as instructions, terms and conditions, or other messages to your users.

Note: Information fields can hold a maximum of 4000 characters.  For text exceeding this limit, either use multiple information fields, or set up question help. 

Tip for Form Designers: Information Label and Help Text
  • If you need to include a lot of text in an Information Label, consider putting it in help text instead so that your mobile users don't have to scroll past it every time they use the form.
  • You can use question text formatting to apply common markdown styles (such as lists, headings, bold type, and italics) to your question. If you need to include tables and hyperlinks, consider using help text instead. This allows you to format text that renders as HTML.

Below is an example of an Information Label question on an iOS device:

2019-01-11-iOS-InfoLabelHelpLink.png

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Form Builder

In the Form Builder, the Information Label question appears as shown below:
2019-01-09-InformationLabelFB.png

The Question Edit screen for the Information Label question type has three tabs: General, Properties, and Help Options. This article will go through each of the tabs.

2019-01-09-InformationLabelFB2.png

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General

Unique ID 

The Unique ID is the reference for the question. For more information on Unique IDs, read: Overview: Unique IDs. It can either be auto-generated based on the question text, or customized.

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Restrictions

Restrictions control how your mobile users interact with a question. They can be set on the question itself, or controlled by Conditional Logic.

  Required Read-Only Hidden on Device Hidden in Reports
Information Label ✘ * * ✓ 

* The Information Label question type is automatically set to "answered" and Read-Only. You cannot change either setting.

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Properties

The Properties tab for the Information Label question type allows you to set whether the question and page are always shown in downstream workflows such as documents or reports.

InformationLabelSettings.png

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Help Options

Adding "Help" content to forms gives mobile users access to support and other resources out in the field.  Help content is available to users through a button embedded beside a question.  Any question in the form can include a link to Youtube videos, web pages, or HTML-formatted work instructions. 

For more information on Help Content, please read: V2 Forms: Adding Help Content to Questions

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Restrictions vs. Settings: Visible on Reports

Forms are frequently configured to hide pages with no answers on documents and reports. Pages that contain only Information and Resource Image questions are hidden by default. For more information about how to override the document and form-level settings for a particular question, see the topic Ensure information questions are always shown on documents.

 

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