FAQ: Is it possible to move a user to a different Team?

 

Question

I am looking to move a user to a different Team. Is this possible?

 

Answer

There is not a way to move one user on one Team to another Team. In order to accomplish this the user will need to be deleted in one Team and you will need to re-add them within the desired Team you want them to go. The form submissions associated with the user will retain the old username/user ID but will not be linked to their new profile.

Please ensure you have the licenses set up on the new Team as well as decrease the licenses on the old Team. 

If you have any further questions on this please contact Support at support@prontoforms.com  

 

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