FAQ: What characters are allowed in document filenames?

 

Question

When configuring document filenames, what characters are supported?

 

Answer

Document filenames containing the following characters should be supported:

  • alphanumeric abc123
  • brackets ()
  • hyphen -
  • equals =
  • asterisk *
  • period .
  • question mark ?
  • dollar $
  • semicolon ;
  • comma ,
  • addition +
  • slash /
  • colon :
  • ampersand &
  • underscore _
  • hashtag #
  • double quotes “
  • single quote '
  • left/right double quote “”
  • left/right single quote ‘’
  • at sign @
  • exclamation mark !
  • percentage %
  • backtick `

Any other characters are unsupported and the filename will be defaulted to the data record ID.

However, keep in mind that some systems that you can send documents to do NOT support all of these characters.  When sending to these systems, ProntoForms has made an effort to replace any known characters that are not allowed by those systems with an underscore. 

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