ProntoForms supports app distribution through Apple Business Manager, working seamlessly with your mobile device management solution. You can automate and control app distribution and release management.
This topic describes how to access the ProntoForms app with Apple Business Manager. It also describes how to use Apple Business Manager to stop the automatic update of the ProntoForms app on your existing company mobile devices.
Contents
Prerequisites
Your ProntoForms account must be in the Advanced or Enterprise tier.
You must have access to your Apple Business Manager account.
Take note of your Apple Business Manager Organization Name and Organization ID.
Make sure to set the Apple Business Manager Custom Apps setting to Enabled.
Find your Apple Business Manager Organization Name and Organization ID
Open Apple Business Manager.
Select Settings > Enrolment Information.
Result: The Enrolment Information page opens with the Organization Name and Organization ID as shown in the following image.
Set the Apple Business Manager Custom Apps setting to Enabled
Make sure that the Custom Apps setting is set to Enabled. To do that
Open Apple Business Manager.
Select Settings > Enrolment Information.
Result: The Enrolment Information page opens showing the Custom Apps setting as shown in the following image.
Request access to the ProntoForms app in the Apple Business Manager
To access the ProntoForms app from your Apple Business Manager, you need to request access from ProntoForms. Contact the support team at support@prontoforms.com and provide the following information:
Apple Business Manager Organization Name
Apple Business Manager Organization ID
Info:The sectionFind your Apple Business Manager Organization Name and Organization ID describes how to find your Organization Name and Organization ID.
The support team will create a ticket to grant you access to the ProntoForms app from Apple Business Manager.
Access the ProntoForms app in the Apple Business Manager
Note:Make sure to request access to the ProntoForms app in the Apple Business Manager.
In the Apple Business Manager, select Custom Apps.
Select the ProntoForms app.
Result: The ProntoForms app details page opens with the option to purchase licenses as shown in the following image.
Distribute the licenses to your users with your mobile device management solution.
Info:The Apple Business Manager User Guide describes how to select and buy content from the Apple Business Manager in more detail.
Stop automatic updates of the ProntoForms app on your existing devices
Open Apple Business Manager.
Select APPS & BOOKS > Native > Purchased.
Result: A list of your purchased apps opens.
Select the ProntoForms app as shown in the following image.
Select MORE ACTIONS > Disable Auto Updates.
Result: Apple Business Manager stops the distribution of any automatic updates to the ProntoForms app. You can test the app before you manually deploy it to your users.
Note: Apple Business Manager installs the latest version of the ProntoForms app on new devices by default. The Disable Auto Updates setting only stops the distribution of automatic updates to your company’s existing devices.
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