Supported on all tiers:
The technician launches a work order in your “source” app.
Your source app launches the ProntoForms app (the “target” app) and prepopulates questions, such as the service type.
The ProntoForms app sends data from the form back to the source app.
In this example, the App‑to‑App request might look like this:
openis the action that launches the ProntoForms mobile app
Note:The mobile device user must be signed in to the ProntoForms app.
Inspectionis the form name
ServiceType=Warrantyis a question unique ID and answer, and
x-success=sourceapp://callbackis the x-callback parameter to open and send data to the source app.
The following illustration shows an example of how App‑to‑App requests and callbacks work.
1 shows an inbound request to open and prepopulate a form.
2 shows an inbound request that includes a callback to the source app.
3 shows the default information sent to the source app.