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Pronto Admins can update the user information, including the username, of all users on their team. These changes are made through the web portal at http://live.prontoforms.com.
Note: Mobile-only users and Users cannot change their usernames and must contact an Administrator to request a username change.
From the Users & Groups drop-down in the main menu, hover over List Users.
Select the desired user that you wish to edit. This will bring up that user's profile.
From the drop-down menu beside the current username, select Update.
Update the username in the Account tab.
- After applying the desired changes, select Update.
Visit the ProntoForms Documentation Portal to find out more about user accounts.
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