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Send Data from ProntoForms to ServiceMax Go
The ServiceMax Go app “calls” the ProntoForms app and provides information about the ServiceMax object and record. As part of that call, ServiceMax Go asks ProntoForms to “call back” with data to update the record.
ServiceMax Go generates this call for you when you set up
a ServiceMax Service Flow Manager (SFM) Transaction
an SFM wizard step
formula fields to concatenate the ServiceMax Go URL scheme (https://go.servicemax.io) with the the SFM Transaction ID and the ID of the record to be updated
a ServiceMax Go Custom Action, and
custom callback parametersand question unique IDs that match the ServiceMax fields.
Info:The topic Send Data from ProntoForms to ServiceMax Go in our Product Documentation Portal provides more detailed information.