Using the Mobile App

Overview

• Getting Started with the Mobile App
• In-Form Navigation
• Completing Forms
• Reconcile or Send/Receive
• Review a "Summary" of a mobile form before submitting
• Using Repeatable Sections in the mobile app

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How-To & FAQ

• A form is "stuck" in my Outbox. What do I do?
• How-To: Log out of the Mobile App
• My forms are not appearing on my device. Where are my Forms?
• Can I configure ProntoForms to automatically lock after a period of time?
• Check your Mobile Device's Connection
• FAQ: Can I recover my in-progress forms if I lose or break my mobile device?

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iOS Client Support

• Install the ProntoForms iOS App
• The Mobile App Tabs: iOS
• ProntoForms iOS Client Settings
• How to: Enable Location Services on your iOS Device
• How to: Create an iTunes Account without a credit card

Android Client Support

• Install the Prontoforms Android App
• The Mobile App Navigation: Android
• How to: Enable Location Services on your Android Device
• ProntoForms Android Client Settings

Windows Client Support

• Install the Windows 10 App
• Windows 10 App Settings
• How to: Enable Location Services on ProntoForms for Windows

Troubleshooting

• General troubleshooting steps for app crash
• Troubleshooting: "Items not downloaded" error message
• Unable to Reconcile or Send Data Records: Error Code: Request Time Too Skewed
• FAQ: Dropdown Question Not Populating on Form
• Error: HTTP 404 not found with WebDav Data Destinations
• Error: Device Limit Exceeded

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