Using the Mobile App

Overview

• Getting Started with the Mobile App
• In-Form Navigation
• Completing Forms
• Reconcile or Send/Receive
• Using the "Sent" Tab
• Review a "Summary" of a mobile form before submitting

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How-To & FAQ

• A form is "stuck" in my Outbox. What do I do?
• Using the Sketch Pad Control
• Using Spike Measurement with the Mobile App
• How-To: Log out of the Mobile App
• How-To: Send Logs to Support
• Enable Push Notifications On a Mobile Device

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iOS Client Support

• Install the ProntoForms iOS App
• The Mobile App Tabs: iOS
• ProntoForms iOS Client Settings
• How to: Enable Location Services on your iOS Device
• How to: Create an iTunes Account without a credit card

Android Client Support

• Install the Prontoforms Android App
• The Mobile App Navigation: Android
• How to: Enable Location Services on your Android Device
• ProntoForms Android Client Settings

Troubleshooting

• There was an error with the Salesforce API call
• Unable to Reconcile or Send Data Records: Error Code: Request Time Too Skewed
• Error: HTTP 404 not found with WebDav Data Destinations
• Error: Device Limit Exceeded
• Error: No Form Definitions Downloaded
• Error: Authentication Failed

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Windows Client Support

• Windows 10 App Settings
• Install the Windows 10 App