Hello True Context team. When one of my area managers try to send out a form, he is receiving an error stating "device previously registered can't be used." he has switched back in forth from devices in the past. Our Pronto forms rep here at our company has instructed that pronto could only be used on one device.
I have reset the users device on my end, several times in fact, and he still receive same error. Is there something else I can try.