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Narrowing the Options on the basis of the answers provided

Is it possible to narrow the options shown in the dropdown list on the basis of the previous answer provided.
For example: In a form, I have created a "Category" as first question which has some options such as Computer, Mobile Device, Printers, Monitors
and another "Subcategory" such as Laptop, Desktop, Tablet, Phone, LCD, LED, CRT.

Now when I select an option "Computer" from the first question "Category", I want the second question "Subcategory" to show only the options "Desktop" and "Laptop" likewise when I select the option "Mobile Device", I want the Subcategory to show only the options "Tablet" and "Phone" Can we narrow the options for more than 2 questions ?

Please view the attached screen shot, I want to see only Laptop and Desktop there.

 

Pease help.

I hope you got my question.

Thanks
Samjhana Dahal




04-14-2015 3-04-07 PM.jpg

5 comments

  • 0
    Avatar
    Danielle Morley

    Hello Samjhana,

    This is possible if you structure the data source containing these items correctly.    See the screenshot below...

     

    Untitled.png

     

    Set up a dropdown question to allow you to select the category, then a second dropdown to select the subcategory -- with the data source using "question-based filtering" to filter based on the "category" question.  Once you select "computer" in the first dropdown, the second one will be limited to rows containing the "computer" category (so Laptop and Desktop should be the only responses).

     

    I see in your screenshots though that you are using the web client -- please note that the web client is older and does not support some newer features, and may behave differently than the mobile apps/Windows 8.1 app. 

     

  • 0
    Avatar
    Samjhana Dahal

    Hi Danielle,

     

    Is this how the configuration should look like? Please view the screen shots below.

     

    And what about the Question "Category"? Should I also connect it with the same data source? Right now i have connected the data source only with the Question "Sub Category" and in the Question "Category" I have used "Define Here" to add the options.

    I tried doing as instructed by you. My data source looks like following

     

    But I see the following kind of message even in the mobile device (android).

     

    Please help.

     

    Thanks

    Samjhana Dahal

  • 0
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    Samjhana Dahal

    Hi,

    Not sure why my screenshots are not been displayed in above comment.

    Please view those screen shots attached in this comment.

     

    Thanks

  • 0
    Avatar
    Danielle Morley

    Hello Samjhana,

    Your screenshots cut off right above a key configuration field -- "Filtered column" -- this is the column of the data source that the filter will look for "computer" in.   Is it set to 'category"?

    Usually the "category" question would also be attached to the same data source -- but I suspect it should work without.

    If you're still having trouble, I recommend logging a support ticket identifying your team information, so our team will be able to look at your full form configuration.

     

     

  • 0
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    Samjhana Dahal

    Just changed the Filtered Coulmn set to "Category". and it worked.

     

    Thanks a lot.

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