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Error sending a form (Error 06065060) digital envelope routines EVP_DECRYPT FINAL EX wrong final block lenght

Dear all,

After September 16 we are having problems in sending a forms. We didn´t do any change in ours forms and i don´t know why.

 

The error is ocurring with all users the messsage is:

 

"06065060 digital envelope routines EVP_DECRYPT  find_ex_wrong final block lenght"

 

Is there anyone passing by for the same problem and solve this? I´ve already opened a ticket on support on september 17, but until now I didn´t receive a answer.

 

Thanks.

 

 

 

2 comments

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    Scott Daly

    Hi Marcelo, Sean has reached out to you in your ticket and will advise shortly.

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    Scott Daly

    As a follow up, the issue leading to data records getting stuck in the Outbox on an Android device with an error "EVP_DecryptFinal" is caused by a Samsung bug with the decryption routines on their 4.2 and 4.3 versions of the Android Operating System (OS). To address this issue so that records are automatically sent from a device, please upgrade the OS. If an update is not available, you will need to upgrade the physical device to one which supports a newer OS.

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