Can't copy a form

I have an existing form, and need to create a new form that is similar to this existing form. I want to copy the existing form and then amend the copy, to save having to recreate from scratch. I am trying to follow the instructions in this article: https://truecontext.zendesk.com/entries/103306096-Moving-Copying-Forms#Copy


but the option to copy the form is not in the menu (see attached screenshot).


1 comment

  • 0
    Danielle Morley

    Hi Andy,

    It looks like your form is in a "Draft" state and the form has never been "deployed" to an active state.  You can't copy a form that has never been deployed.  If you Save and Deploy the form, then you'll be able to make a copy.


    We'll follow up with you through a Support ticket to ensure that the above resolves your problem!

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