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Automatic Reconcile

Might it be possible to force the mobile application to automatically reconcile forms & look-up files upon opening the application?  This would be helpful especially when the look-up files are updated routinely.  If this is undesirable in some cases perhaps it could be turned on or off in the app's settings.

12 comments

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    Patricia Richards

    Been trying to get this one forever.

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    Robert Oliver

    This definitely should be in

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    Sunil Pai

    This feature is highly desirable. It's frustrating that I can set my data sources to refresh hourly, but if a user doesn't reconcile their app, it doesn't matter.

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    Brian Moore

    I agree!  No matter how many time you say "RECONCILE!!!!!!!!!!" they always forget.

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    Henri Jarrett

    This would definitely be a needed function. Having multiple forms versions being submitted to you slows down the development processes and complicates matters. User do not complete the reconcile as often as needed.

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    Henri KONE

    What is the status of this? Would be a really needed function!

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    Denise Coverdale

    Auto reconcile is a highly desired functionality. 

    Users are not reconciling on a regular basis (regardless of Notes/Reminders, etc) which can result in:

    • submission failures
    • impact user experience
    • low adoption rate/resistance to use

    Are there plans to implement auto reconcile?  Please advise.

     

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    April Ingram-Fleming

    Please implement as soon as possible!  Definitely needed!!!!!

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    ILX_Admin_002_A

    This would be a game-changer.  Current hourly settings are causing delays and disruptions.  We need more frequent options.

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    Joe Szczygielski

    Is automatic reconciling still being put in development as this would resolve a lot of failed upload issues we get?

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    Danielle Morley

    Hi folks,

    We are currently working on improving our reconciler functionality.   We have made many smaller improvements over the last year already.  

    Reconcile is fairly automatic on ProntoForms for Android already, assuming push notifications are enabled.  On iOS, there are limitations the operating system places on apps that make automatic reconcile far more difficult. 

    We understand and agree that this is important functionality.  We are doing our best to balance user experience needs and what is possible for each operating system, while also ensuring we preserve the battery life of the devices that your field technicians are using.  

    Improvements are in the works at the moment.   We will try to keep you aware of changes through this thread and other announcements. 

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    Danielle Morley

    Hi folks,

    Within the last few releases, when a user opens the mobile app, it can detect if the application has been reconciled within the last hour.  If not, it will look for changes and reconcile.

    This should significantly cut down on users working with old versions of forms and data sources,  provided they are working on newer versions of the app and are working online when they open the app. 

    The reason for the hourly schedule is to avoid battery drain on the device. 

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