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Ditto: Having more control over the application feature

Hey Support,

 

Just discovered 'Ditto' for the first time yesterday when a user came to me with funky conditional logic bugs - which ended up being the result of Ditto. While I understand where Ditto can be handy, it allows users to duplicate forms without issue in a breeze, and when it comes to safety documentation that isn't something we necessarily want. 

Since discovering Ditto, it has allowed me to put two and two together for weird random data showing up in our documentation that couldn't be explained, it explains why some conditional logic was acting funny and so on. 

 

Id like to see a feature where Ditto can be controlled and more dialed down. Whether that's a global setting that Ditto is disabled and locked on the device, or each form you can check 'Yes' or 'No' that Ditto is applicable. 

 

5 comments

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    Rene Arsenault

    Hi Support, just wondering if i could get a response on this. Thank you!

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    Rene Arsenault

    Hi Support, just wondering if i could get a response on this. Thank you!

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    Danielle Morley

    Hi Rene, 

    Sorry for the slow reply here -- it has definitely been read a few times and discussed a bit internally.    I understand why this feature is not great for safety documentation, where compliance is a concern, and I can see how it might interact with conditional logic.  

    I do like the idea of controlling the use of this feature from an admin perspective, whether it's on the entire account, or on particular forms. 

    We don't currently have anything planned here, but we'll keep you updated on any development.

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    Rene Arsenault

    Hopefully this is something that will be planned.

    With conditional logic for example, you choose option 'A' and see questions 1, 2 and 3, while if you choose option 'B' you see questions 4, 5 and 6. When my users typically choose option 'A', they will on occasion choose option 'B', and because A is frequented, when they choose option 'B' they don't see questions 1, 2 and 3 but in the background, those questions are being filled out without them evening knowing, which results in compromised paperwork. 

    In a sense to me, it defeats the purpose of what ProntoForms is trying to and achieving. As a result, Ditto can be super awesome, but can also create more work for the person monitoring the forms, paperwork and ensuring documentation is being filled out accurately. 

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    Danielle Morley

    Hi Rene,

    The plan here is to remove Ditto from the ProntoForms product.  It was part of the product well before conditional logic existed, and we feel that this feature no longer fits into product.   The use cases you describe illustrate the problems well. where it conflicts with conditional logic.

    If we, in the future, want to support automatic filling of fields, we will build a feature that is more compatible with conditional logic.  

     

     

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