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Ability to Flag certain questions/answers

Problem: When reviewing the summary/results of a form with 100+ questions, it is difficult to quickly identify which questions/sections need additional follow up.

For example, on an inspection or audit survey with 300 questions, someone reviewing the results has a hard time quickly identifying which line items failed the inspection and require follow up.  

Potential solutions:
-Give the person filling out the form an optional check box to "flag" a line item or section which needs review, flagged items can be filtered or called out separately in the summary documentation.
-Have a summary feature which can filter for all "No" or "Fail" or other specified responses

2 comments

  • Avatar
    Erin Longhurst Official comment

    Hi Amy,

    Thanks for your comment and suggestion! This sounds a lot like our Answer Exceptions and Exception Recap functionality, where questions can be flagged based on the answer in the app:

    It also flags the page the question is on in the page index for the form:

    Does this meet your needs? I would love to hear more about your idea for a summary of flagged questions, as we've considered expanding the recap question's functionality in the past, and your feedback would be invaluable in figuring out the best way to do so.

    Regards,

    Erin Longhurst

  • 0
    Avatar
    Amy Gelsinger

    Hi Erin,

    Yes, the exceptions does basically what I was looking for - I never would have guessed "exceptions" was the title of the feature though.  I have to say, it's very annoying to add this feature to each question and to have to add each exception individually rather than as a group. And to have to basically call out the details of each exception each time - why can't a drop down for the group be selected and contain all the parameters it was set up with?  Overall all, it would be much simpler, if less explicit, to have a "flag" check box on every question if a user wants a quick way to note questions to follow up on.

    Thanks for responding!

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