Originally from ticket #54943.
Problem was with the file extension of one of the attachments. It appeared as 'PNG' in the JSON so I modified it to 'png' and reprocessed successfully.
Can you take a look?
Sent from my iPhone
Begin forwarded message:
From: "email@example.com<mailto:firstname.lastname@example.org>" <email@example.com<mailto:firstname.lastname@example.org>>
Date: March 1, 2015 at 5:30:09 PM CST
Subject: [ProntoForms] ERROR: Data Record Processor Execution Failed
* Data Record: 20150226-1819602482
* Processor: PersistData
* Error Message: Execution Failure: Processor 'Save Data' failed to execute: System Error: There was an error that caused your request to not be completed properly. Please try again, and contact Support if the problem persists. (ID JL-ISE/89ff64d3-b0ed-4783-9634-121e076b22ef) (ID 89ff64d3-b0ed-4783-9634-121e076b22ef)
* View the Data Record<https://live.prontoforms.com/data/1819602482>
I have fixed this one as well now. Same problem as the one from earlier on. A decimal value that the system was unable to process due to the way the Windows Phone operating system handles it.
David Casal del Castillo